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South African Airways Ticket Booking | Group Reservations & Flight Deals

South African Airways, headquartered at Airways Park at O. R. Tambo International Airport, Johannesburg, Gauteng, South Africa, is a flag carrier airline of South Africa. The airline was founded on 24th July, 1929, as Union Airways and was rebranded as South African Airways in 1934. With a fleet of 19, the airline serves 17 destinations. South African Airways joined the Star Alliance in April 2006, becoming the first African airline to be part of one of the three major alliances. In 2021, South African Airways was recognized by Skytrax as the second-best airline in Africa. To travel in South African Airways within a budget and with all the services, you can book your ticket using Saverfare. In this post, you will find all the information about South African Airways, including its services, policies, and processes. 

South African Airways Hubs

South African Airways has its major hub located at the O.R. Tambo International Airport (JNB). The airport hub is designed to provide you with maximum efficiency when traveling while also meeting all your requests and requirements. Through the hub, South African Airways provides quick, easy transfers to your boarding flight and manages passenger traffic. At this airport, there are two main terminals: Terminal A handles the international departures and arrivals, and Terminal B handles the domestic departures and arrivals. In case of any discrepancies or requests, you can contact the airline at these terminals. 

South African Airways Top International Destinations

South African serves both 4 domestic and 14 international destinations. When you choose to travel to the world, you will be provided with a list of international destinations that could be explored with South African Airways. You will get the best services on the flight and varied connectivity to destinations. So, refer to the list below of South African Airways' Top International Destinations and start marking your bucket list: 

  • Perth (PER)
  • Gaborone (GBE)
  • Sao Paulo (GRU)
  • Abidjan (ABJ)
  • Kinshasa (FIH)
  • Lubumbashi (FBM)
  • Accra (ACC)
  • Mauritius (MRU)
  • Windhoek (WDH)
  • Lagos (LOS)
  • Dar es Salaam (DAR)
  • Lusaka (LUN)
  • Harare (HRE)
  • Victoria Falls (VFA)

South African Airways Popular Routes

South African Airways has several frequently flown routes connecting two major destinations it serves. These routes are in high demand due to improved connectivity to destinations and the airline's excellent service. If you ever look to travel on these routes that are provided below, then you can choose South African Airways to travel with, so check out the list: 

  • Cape Town to Johannesburg (CPT to JNB)
  • Durban to Johannesburg (DUR to JNB)
  • Port Elizabeth to Johannesburg (PLZ to JNB)
  • Windhoek to Johannesburg (WDH to JNB)
  • Gaborone to Johannesburg (GBE to JNB)
  • Lusaka to Johannesburg (LUN to JNB)
  • Harare to Johannesburg (HRE to JNB)
  • Johannesburg to Cape Town (JNB to CPT)
  • Johannesburg to Durban (JNB to DUR)
  • Johannesburg to Windhoek (JNB to WDH)
  • Johannesburg to Lubumbashi (JNB to FBM)
  • Johannesburg to Perth (JNB to PER)
  • Lubumbashi to Johannesburg (FBM to JNB)
  • Mauritius to Johannesburg (MRU to JNB)
  • Dar es Salaam to Johannesburg (DAR to JNB)
  • Victoria Falls to Johannesburg (VFA to JNB)
  • Kinshasa to Johannesburg (FIH to JNB)
  • Accra to Johannesburg (ACC to JNB)
  • Perth to Johannesburg (PER to JNB)
  • Johannesburg to Lagos (JNB to LOS)
  • Lagos to Johannesburg (LOS to JNB)
  • Abidjan to Accra (ABJ to ACC)
  • Mauritius to Cape Town (MRU to CPT)
  • Cape Town to Mauritius (CPT to MRU)
  • Accra to Abidjan (ACC to ABJ)
  • Johannesburg to Sao Paulo (JNB to GRU)
  • São Paulo to Johannesburg (GRU to JNB)
  • Cape Town to Sao Paulo (CPT to GRU)
  • São Paulo to Cape Town (GRU to CPT)

South African Airways Code Share Partners

South African Airways has been in a code-share agreement with some of the major airlines. With this agreement, the airline enables you to connect to many other destinations and travel more. These partner airlines also benefit from the agreement, as the seats on their flights are sold under the name of South African Airways that you have booked with initially. In this way, the airlines expand their network without launching new flights. Below are the South African Airways' Code Share Partners that you can check out: 

  • African World Airlines
  • Air Canada
  • Air China
  • Air Mauritius
  • Air New Zealand
  • Air Seychelles
  • All Nippon Airways
  • Asiana Airlines
  • Brussels Airlines 
  • CemAir
  • Egyptair
  • Ethiopian Airlines
  • Gol Airlines
  • JetBlue
  • Kenya Airways
  • LAM Mozambique Airlines
  • Lufthansa
  • RwandAir
  • Scandinavian Airlines
  • Singapore Airlines
  • Swiss International Airlines
  • TAAG Angola Airlines
  • TAP Air Portugal 
  • Turkish Airlines
  • United Airlines
  • Virgin Australia

South African Airways Types of Classes and their Facilities

When you are planning on jetting off to your dream vacation, you would not think of giving up on any luxury at the airport, on the flight, or, of course, on the journey. While the rest is up to you, South African Airways has given you the choice between the economical fare and the luxurious one. After learning all the services offered on the flight for both fares, you will gain a better understanding and make a better choice. These services are offered with the travel classes you select when reserving your seat, so make sure to note that beforehand. Below are the South African Airways types of classes and their facilities, so review them: 

South African Airways Economy Class

  • Seats with extra legroom and space for extended comfort. 
  • Use the amenity kit, including socks, eyeshades, a toothbrush, and toothpaste. 
  • Pre-order a meal for children and babies. 
  • Allowed to pre-book a bassinet when necessary. 
  • Access the in-flight entertainment units to keep the kids amused. 
  • Use the activity pack for kids. 
  • Access the larger lavatory if using a wheelchair or with kids. 
  • Get extra personal space and generous legroom in your seat. 
  • Seats are equipped with 10-inch screens, USB charging ports, and PC power points. 

South African Airways Business Class

  • You will be welcomed with a drink to refresh you. 
  • Use the amenity kit with travel necessities and indulgent cosmetics. 
  • Select your meal from the à la carte menu and savor the delicacies. 
  • Taste the cheese board and pick your wine from the wide selection.
  • Seats have plenty of space for comfort and adjustable headrests. 
  • Keep your devices charged with the ports available on the seats. 
  • Your seats will get transformed into flat beds at a 180-degree angle. 
  • High-quality seats with the finest leather and fabric. 
  • Use the soft duvet, large pillows, and padded seat cover. 
  • Block out the cabin noise with the noise-cancellation headphones. 
  • Enjoy your extended privacy, individual aisle access, and personal storage. 

South African Airways Ticket Booking Process with Saverfare

With South African Airways, you will have a flight experience that makes the airline your go-to choice for travel. The services are undoubtedly the best, and the dedicated team will make you feel like a priority. It may be difficult for many to afford a South African Airways flight ticket, but that is not the case when you book with Saverfare. You will get access to the best, exclusive discounts and deals that will eventually make your flight ticket affordable, just as you wanted. So, reserve your South African Airways ticket with Saverfare and travel on the lowest fare offered across various platforms. Follow the steps below to book a South African Airways seat with Saverfare: 

  • Visit the official website of Saverfare at https://www.saverfare.com/. 
  • Click on the type of ticket that you want. 
  • Enter your travel information, such as the date, location, and travel class. 
  • Search for the flight and select the South African Airways flight from the list. 
  • Provide the other remaining details to complete the booking. 
  • Pay for the tickets that you have booked. 
  • You will get a confirmation email at the registered email address. 

South African Airways Flight Change or Cancellation Policy

If your plans change before your flight's departure date, you must find a way out so you can handle your reservation. South African Airways has provided you with the process for changing or canceling your flight if you cannot board on your originally booked date. With this option, you will have the flexibility to decide whether you want to travel. To know more, you should read and review the South African Airways flight change or cancellation policy, provided below, and know if your ticket is eligible to apply for it or not: 

  • When you have booked your South African Airways ticket and, within 24 hours of booking, you want to apply for a flight change or cancellation, you can do so without any additional charges. The flight departure date should be at atleast a week after the booking. 
  • You will have to pay a fee to apply for a change or cancellation of your South African Airways flight, which depends on the fare you booked, route, and destination.
  • The Economy Select and the Business Premium do not have to pay the fee for the flight change. 
  • The fare difference between the original and new flights should be paid to South African Airways for the change. 
  • South African Airways allows flight changes depending on the fare that you have booked. 
  • If you have booked your South African Airways flight ticket with a third-party seller, you should contact them to change or cancel your flight. 
  • You must select a seat of the same class for the South African Airways flight change on the new flight with the same routing. 
  • If the South African Airways flight is changed or cancelled by the airline due to force majeure or operational failure, you will be informed before departure. You can choose to rebook the flight or apply for a refund. 

South African Airways Flight Change or Cancellation Process

To apply for a flight change or cancellation with South African Airways, you can use the online method, which takes little time and is easy to follow. If any issues arise, you can always contact the airline's customer service team. So, read the South African Airways Flight Change or Cancellation Process below and travel just when you want to: 

  • Visit the official website of South African Airways. 
  • Click on the Manage and Fly option. 
  • Select Manage Booking from the list. 
  • Enter the surname and the booking reference number. 
  • Your complete itinerary will be displayed. 
  • Select the particular reservation. 
  • Apply for the flight change or cancellation. 
  • Pay the fees and any fare difference. 
  • You will get a confirmation at the registered email address. 

South African Airways Refund Policy

With a cancellation, you should also keep track of the refund. When you apply for a South African Airways flight cancellation, you also need to know the refund that should be processed. South African Airways offers you an easy, quick, and convenient refund process. To apply for it, first check your eligibility by reviewing the refund policy. Below is the South African Airways Refund Policy that you can refer to, and then follow the steps provided below to apply for it: 

  • If you have applied for the cancellation of your flight with South African Airways within 24 hours of booking the flight, then you are eligible for a complete refund from the airline. 
  • You will get the refund from South African Airways if you have booked a refundable flight ticket. 
  • South African Airways allows you to apply for a refund within one year of the flight ticket's issuance; if your ticket has expired, you are not eligible for a refund. 
  • If you have booked your South African Airways flight ticket through a third-party seller, you should contact them for a refund for your cancellation. 
  • If South African Airways has cancelled the flight, the airline is liable to refund the full amount. 
  • If the passenger or travel companion is ill to the extent that travel is not possible, you can request a refund from South African Airways by providing supporting documents. 
  • You will receive the refund from South African Airways within 60 days of applying for it, to the original method of payment. 

Steps to Apply for a Refund with South African Airways

  • Visit the official website of South African Airways. 
  • Click on Plan and Book. 
  • Select "Submit Refund Application".
  • Fill out the application and upload supporting documents. 
  • Submit the form and receive the confirmation via mail. 

South African Airways Loyalty Program 

South African Airways has a loyalty program called Voyager. Through this program, the airline provides you with many benefits that will help you receive much better service on your flight. You can get even those services that your fare conditions do not state. The loyalty program is divided into tiers: Blue, Silver, Gold, Platinum, and Lifetime Platinum. You can join the membership without any additional fees and will be given the basic Blue tier to begin with. As you continue to earn status points, your tier will be upgraded at the end of each completed year. So, find out the benefits of joining South African Airways, and after that, you can follow the steps provided below to join the Voyager membership. 

Benefits of Joining Voyager

  • Enjoy dedicated, premium personal assistance. 
  • Get prioritized on the waitlist. 
  • Use the priority airport standby, priority boarding, and baggage handling. 
  • Access the lounge when traveling with SAA or marketed flights. 
  • Get more baggage allowance than your fare. 
  • Use the points you've collected to book your flight. 
  • Get the partner or spouse card if traveling 60,000 miles annually. 

Steps to Join Voyager

  • Visit the official website of South African Airways. 
  • Click on the Voyager on the top panel. 
  • Select the My Voyager option. 
  • Click on the Register option. 
  • Enter your necessary details, such as personal data, residential data, contact data, and other necessary data. 
  • Submit the form and receive the credential information to log in. 

South African Airways Seat Upgrade

With South African Airways, you can upgrade your seat at your convenience. If you have booked your flight ticket with South African Airways, then your chance to travel in business class still stands. You can apply for it online and get the seat that you want. To determine whether your flight ticket is eligible for a South African Airways seat upgrade, refer to the policy. Read it below and travel easily: 

  • South African Airways seat upgrades are not allowed on the code-shared flights or the flights operated by other airlines. 
  • The seat upgrades apply only to the single flight sector and not to additional flight sectors within the same itinerary. 
  • If you are submitting the seat upgrade offer to South African Airways, you should have reached the legal age of majority in your country of residence at the time the offer is made. 
  • For underage passengers, South African Airways permits a seat upgrade only if the adult in charge obtains it on their behalf. 
  • If more than one passenger is on the same booking for the same itinerary with South African Airways, the offer will apply individually to each passenger in the original booking. 
  • You have to provide South African Airways with your payment information for the deduction of the amount that you have to pay. The amount will only be deducted if your bid is approved. 
  • You can submit only one offer per flight for the purchased ticket. 
  • When you submit an offer to South African Airways, your offer is open until 36 hours before the scheduled flight departure. 
  • If SAA cancels the flight, then your seat upgrade will be transferred to the new flight as well. 

South African Airways Group Booking

When you have your plans to travel with your loved ones and explore the corners of the world, then why bother booking each reservation separately? With South African Airways, you can apply for a group reservation that you can easily manage and gives you the option to be seated together, have fun, and make memories. To apply for the South African Airways Group Booking, you can begin by referring to the policies that are provided below: 

  • If your group has 10 or more members (excluding children under 2 years of age), then you can apply for the South African Airways group booking. 
  • You can contact the airline for any specific request or tailored services. 
  • Make sure that you provide the airline with the names of the members 15-20 days before the flight departure. 
  • The e-ticket will be issued only after you have confirmed the names. 
  • You can receive a percentage of the deposit in advance, with the remainder paid later. 
  • South African Airways allows you to cancel some passengers' flights, provided the total number of passengers does not fall below 10. 

South African Airways Name Change and Date of Birth Change

To grab the last seat on the South African Airways, you hurriedly typed your name wrong. Now, you notice the blunder and are finding ways to correct the name. So, the situation can be easily controlled if you apply for a name change with the airline. To check if your error can be corrected or not, you can refer to the South African Airways Name Change and Date of Birth Change policy that is provided below: 

  • You are not allowed to change the complete name on the flight ticket. 
  • South African Airways permits you to correct three characters in the name. 
  • You should apply for the name change atleast a week before the flight departure. 
  • The airline will charge you a fee for the name change, which depends on the type of error you're applying for. 
  • You have to provide the airline with a government-verified document to complete the verification. 
  • By filling out the form on the South African Airways website, you can apply to change your name. 

South African Airways International Travel Rules 

To make your South African Airways flight successful, you should note the International Travel Rules. In case of any blunder, following the rules will result in your being denied boarding. So, prepare yourself well in advance for them. Below are the South African Airways International Travel Rules, so take a look: 

  • You should carry your South African Airways flight ticket, passport, visa, and any required health documentation. 
  • Make sure that your documents are not expired and have enough validity for the trip. 
  • You cannot provide the documents on smartphones, tablets, or laptops. 
  • If your documents are stolen, you should provide an affidavit or a certified copy. 
  • You should carry the visa to visit or go from South Africa, depending on the country. 

South African Airways Last Minute Deals

  • Join Voyager: It is better to join the South African Airways loyalty program, Voyager, to access exclusive discounts and deals on bookings and receive updates before the general flyers. 
  • Subscribe to the newsletter: You will get notified about the upcoming deals and discounts when you subscribe to the newsletter. 
  • Payment Method: You can choose the payment method that gives you the lowest price, with its added codes and offers when paid with them. 
  • Red-eye flights: With South African Airways' red-eye flights, you will reach your destination by morning and save more than on any other flights. 

Cheapest Time and Date of Booking South African Airways Flight

  • You should try to book your South African Airways flight ticket on Tuesday and Friday to get the lowest prices. 
  • By booking your South African Airways ticket through Saverfare, you will save a lot on your flight with their discounts and deals. 
  • South African Airways allows you to book your ticket in advance, and the prices in the beginning are much lower than when booked later. 

Frequently Asked Questions

1. What will happen to my South African Airways Voyager Gold membership if I do not have enough points to upgrade?

If you do not have enough points to upgrade from your South African Airways Voyager Gold membership, then you will be downgraded to Silver. 

2. Will the South African Airways seat upgrade amount be deducted from my account even if my bid was not accepted?

No, your South African Airways seat upgrade amount will not be deducted from your account if your bid was not accepted. 

3. Can I apply for the South African Airways flight change after a seat upgrade?

Yes, you can apply for a flight change with South African Airways after a seat upgrade, but since the upgrade is non-transferable and non-refundable, you will lose the upgraded seat. 

4. Can I contact the South African Airways customer service for ordering a bassinet?

Yes, you can contact South African Airways customer service to order a bassinet. 

5. Can I pre-order a meal for my child with a South African Airways Business Class ticket?

Yes, you can pre-order a meal for your child with the South African Business Class ticket.